Job Summary

The Joppa House Ministries (JHM) House Manager (HM) is responsible for enhancing the quality of life in a faith-based sober living community, including fostering and creating an inclusive, welcoming, and considerate environment for all residents at both JHM campuses.  The JHM HM is a person of deep faith in God who leads by example in words and actions. The JHM HM is expected to establish, enforce and implement all policies, procedures, rules, guidelines, and duties as outlined in the JHM Handbook. The HM is responsible for always maintaining the general welfare of both campuses and its residents. The HM acts with the authority of the Executive Director (ED) in the ED’s (or designee of ED’s) absence. 

Essential Job Functions (including but not limited to):

• Abides by the Mission Statement and all JHM Policies and Procedures.
• Creates a home environment where all residents can thrive.
• Monitors and supervises resident activity to assure alignment with JHM residential expectations.  
• Transports residents to medical and educational appointments (as able) 
• Oversees household calendar and scheduling (if assigned this duty by ED)
• Mitigates conflict and assists in resolving problems.
• Manages emergencies and crises effectively and confers with the ED if help with
  de-escalation as needed. 
• Monitors and writes detailed daily progress notes of residents’ daily activities
• Monitors daily chores of residents
• Dispense medication as directed by ED
• Inspection of residences utilizing MARR compliance checklist
• Works closely as a team player with the JHM ED, Staff, Volunteers, and Board of Directors to provide care for the JHM Campuses and residents that creates a healthy work environment.  

Leadership and Administration

• Maintains a Christian/God-centered environment.
• Maintains personal accountability and aligns one’s behavior with JHM values, including integrity and impartiality while maintaining confidentiality and professionalism.
• Demonstrates critical thinking skills and good judgment.  
• Demonstrates a working knowledge of and the ability to implement all regulatory requirements.
• Oversees residents and children’s needs,  including but not limited to parenting, school needs, clothing,  outerwear and grocery shopping.  
• Works closely with the ED and other staff to ensure the seamless operations  of the residences
• Other responsibilities and duties as assigned by ED or the designee of the ED

Competencies

• Leadership Skills
• Communication Proficiency, both in writing and verbal
• Problem Solving Capacity
• Maintenance of professional boundaries
• Decision-making capacity
• Integrity and credibility 
• Inclusive of all persons
• Personal responsibility to fulfill the mission of JH

Required Qualifications 

• High School Diploma or GED.  
• If in recovery, at least 2 years of consistent sobriety.
• If a previous JHM resident, must have successfully completed the JHM Program, have no outstanding balance on Shared Living Expenses, and have had no removals from residency.
• Complete NARR Compliance Training
• Engage in classes/seminars/training opportunities to improve skills and knowledge in the field of social work, peer recovery, addictions, health & wellness, ministry, and the Bible if available.
•  Complete 10 hours/year of continuing education approved by the ED in order to  improve skills and knowledge related to social work, peer recovery, addictions, trauma-informed care, health and wellness, ministry and/or Bible Studies.   
• Certification in CPR and First Aid

Preferred Qualifications 

• Certified Recovery Coach.
• Associate’s degree from an accredited institution
• Valid driver’s license.

Physical Demands: 

• Must be able to navigate multiple flights of stairs.
• Able to lift 50 pounds if necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Joppa House Ministries will provide reasonable accommodation to qualified persons with known disabilities to allow an individual to perform the essential functions of his or her job, as required by law.  If you believe you require reasonable accommodation you should let your supervisor or Human Resources representative know as soon as possible as defined by the Employee Handbook.  I acknowledge that I have read all related employee handbooks including all policies, procedures, and job expectations.  

Reports to Executive Director.
Hourly Position (applies to full-time and part-time associates hired to this role).